Front Desk Office / Digital Marketer Job at Afiaanyi Services Limited

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Afiaanyi Services Limited, an online market space is recruiting to fill the position below:

 

Job Position: Front Desk Office / Digital Marketer
Job Location:
 Abuja, Nigeria
Employment Type: Full-time

Job Description

 

  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries
  • Analyze digital data to draw key recommendations around website optimization
  • Conduct social media audits to ensure best practices are being used
  • Maintain digital dashboard of several different accounts
  • Coordinate with sales team to create marketing campaigns
  • Prepare emails to send out to customers
  • Monitor key online marketing metrics to track success
  • Create and maintain online listings across the company’s platforms
  • Ensure that the brand message is consistent

Requirements

  • Minimum of Bachelor’s Degree, HND, Master Degree, NCE qualification.

How to Apply
Interested and qualified candidates should send their application letter and CV to: [email protected] using “Front Desk Officer/ Digital Marketer” as the Job Title.

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